QS/1 offers hardware and software maintenance and technical support for all QS/1 products and services.
With Software Maintenance, the QS/1 Support Center provides technical support for all QS/1 system applications.
Have questions answered by QS/1’s Technicians who receive over 40 hours per year of on-going training.
Submit questions at your convenience 24 x 7 via QS/1’s email support.
QS/1’s PassPort provides technicians with support access to your computer system to help troubleshoot issues.
View FAQs on the QS/1 web site, which come from daily interactions with customers and may answer your questions without having to contact QS/1’s Support Center.
Receive system updates on a regular basis with QS/1’s Service Packs to keep your system up-to-date with the latest QS/1 enhancements.
| Sunday |
2:00pm - 10:00pm (Eastern)
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| Monday-Friday |
7:00am - 12:00am (Eastern)
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| Saturday |
9:00am - 5:00pm (Eastern)
Emergency Service Only |
QS/1 customers are given full replacement warranties for their hardware for the first 30 days following installation. After this period, customers can use the remainder of the equipment manufacturers’ warranties or begin QS/1 hardware maintenance.
Reduce downtime with QS/1’s hardware maintenance since QS/1 will provide loaner equipment allowing your pharmacy to continue business while QS/1 repairs your equipment.
QS/1 maintains inventory to fully support installations under maintenance contracts.
