News: eInsight

The Stress of Pharmacy Staffing and Preparing for Millennials as Your Majority Employee Base

In the previous edition of Insight, I said, “One competitive opportunity that never changes in pharmacy services is the percentage of your current customers who would recommend you to others.” I also mentioned, “Accomplishing high percentage scores requires a full-court press inside your operation for every employee to excel.”

Protect Your Patients, Protect Your Pharmacy

From drug and patient safety to cyber safety and personal safety - pharmacies must always be on top of their game. The healthcare industry is always evolving, from drug scheduling to processing credit card transactions. An article in Pharmacy Times explained it best, “Pharmacists are like the umpires of the health care game. They enter, verify, and triple check prescriptions, orders, and final products until they are satisfied.”

QS/1 Partners with KPhA to Provide Pharmacy Services in Emergencies

Earlier this year, QS/1 partners, the Kentucky Department for Public Health (KDPH) and the Kentucky Pharmacists Association (KPhA), participated in a showcase to display the region’s overall capabilities to respond to a natural disaster or emergency and demonstrate services the state could provide, including fire, police, pharmacy and other disaster-response resources.

Tis the Season

Flu season is here, meaning it is a great time to evaluate your status as an immunization provider. Since pharmacists are the most accessible healthcare professionals, we are valued members in our communities. Expanded scope and authority have provided pharmacists the ability to impact the availability and utilization of vaccines to a patient base that may not have otherwise been immunized.

A Prescription for Stress

When you made the decision to become a pharmacist, you knew you were entering a profession that was honorable, respected and would bring you great rewards when helping people in your community. But most jobs with high-reward payouts tend to bring a level of stress also. As more demands are placed on pharmacists, and the pharmacy staff, work hours tend to be nonstop. It’s rare to take a break to catch your breath and ensure you are not only filling prescriptions correctly but also keeping up with the many regulatory demands that cannot be overlooked.

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