It’s Time for a New SCRIPT. Are You Ready?

All systems are go for the new ePrescribing standard. New SCRIPT 2017071, which replaces current version 10.6, is effective on January 1, 2020. Getting the standard to the point of release was a huge undertaking. That indicates there are solid reasons behind it, so read on for details.

If you receive and transmit electronic prescriptions, you’re probably aware that they conform to a standard set by the National Council for Prescription Drug Programs (NCPDP). Just for context, other NCPDP standards include HIPAA, HITECH, and Meaningful Use. Our work with Surescripts® as an early adopter for the standard, more than a year before the deadline, involved intense preparation to make this an easy transition for our system users.

So start getting excited about the new SCRIPT Standard! The industry worked to identify areas in pharmacy workflow that could be automated electronically to remove many of the old time-consuming paper or manual processes. The SCRIPT Standard changes will also mean better patient care – here’s how:

More prescription information
The changes specified by new SCRIPT Standard 2017071 include expansion of data fields and addition of new message types. Hundreds of new fields will let prescribers pass along information that could be important to a specific e-prescription and to that patient’s health.

For example, the field for Sig Directions has increased roughly 10 times to 1,000 characters. Until now, other information, such as patient allergies, has not been included in e-prescriptions and was left to pharmacies to collect and reference on patient profiles when filling prescriptions. The new and longer information fields mean you don’t have to interpret prescribers’ intent because they can be much more specific. With the new standard, more information can be included on the e-prescription when it is sent to you.

Easier changes and clarifications
The expansion of fields and addition of new message types also allows you to change, cancel, or request an e-script electronically – which only makes sense, right? If information you need to accurately dispense a medication isn’t included in the original prescription, you’ll also be able to request clarification electronically.

Pharmacists accustomed to calling prescriber offices in these situations – and accustomed to waiting for a call back after they run down the answer – will appreciate the new convenience. Even if the current process only takes a few minutes, time is money, and phone tag burns it up when you’re playing multiple times a day. The new standard should get you back into the workflow faster.

Prioritized prescriptions
The ability to mark some prescriptions as time-sensitive can expedite the filling process and keep particular patients from waiting. One of the SCRIPT Standard’s new fields, an urgency indicator, does just that. Prioritized e-prescriptions display at the top of the queue, letting your staff know they should be filled ahead of others. The urgency indicator benefits LTC pharmacies, too – for example, if a patient is discharged from a facility, the local community pharmacy can be alerted that the patient in on his or her way so that medications can be prepared.

For Our Customers
For NRx customers, we will soon announce a push to download and install Service Pack 19.1.30 so you can use it for several weeks and get accustomed to the new features. Upgrading to the latest release well before the mandated deadline will help ensure your pharmacy is not busy and will have time to properly install it.

SharpRx systems will be automatically updated to Service Pack 19.11 starting the week of December 9, 2019. When updates are completed, Client Services will reach out to ensure your system is properly using the new SCRIPT Standard. There will be no additional message types at this time. Cancel and RxChange messages will be added to the system during the first half of 2020.

We will continue to provide updates and information on new SCRIPT Standard version 2017071 as the January 1 deadline approaches.

If you have questions about the new standard or a comment you’d like to share, post it here.

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About QS/1

QS/1 is the leader in pharmacy management systems, providing software for community pharmacies in an ever-changing and dynamic healthcare marketplace. We are, and have always been, customer focused, and our software solutions help independent, chain, hospital outpatient pharmacies, and HME businesses remain relevant, profitable, and proficient through technology. QS/1 is the only vendor with an integrated suite of products and services, including POS, IVR, document management, mobile and delivery apps, prescription synchronization, and HME billing and compliance. We also offer the industry’s only 24/7 Emergency Customer Support. QS/1 is part of Smith Technologies, LLC, a subsidiary of the J M Smith Corporation, one of the largest privately held companies in South Carolina.

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