Careers

Talent wanted!

In our 22 locations throughout the U.S., QS/1 offers plenty of opportunities for enthusiastic, motivated individuals to achieve both personal and career growth. In addition to attractive salary packages, we provide an exceptional benefits program. We provide generous health coverage, family and medical leave, a stock plan, educational reimbursement and a profit sharing/retirement plan. All that, plus an environment that challenges you to grow.


Location: Spartanburg, SC

Job Description:

This is a virtual (telephone) customer facing position. The Client Services Specialist is our Tier II support team and is more technical than our Tier I Client Services Technician role.

Who Are We Looking For: As a Client Services Engineer, you will support client’s business success by resolving technical needs related to our pharmacy software. If you value serving clients and possess passion for solving deep technical challenges, this may be a great fit for you. You must thrive in high-pressure environments where business critical issues require rapid resolution to achieve patient outcomes. You will be empowered to do what is right for the customer to attain success and create loyalty.

Our mission to bring value to our customers, employees and communities with a high touch and high-tech philosophy. Note: This position is a virtual customer facing via telephone.

Qualifications:

What Experience You’ll Need to Have:

  • Demonstrated success in client-facing roles
  • Proven work experience supporting software
  • Refined customer relationship and conflict management

What Education You’ll Need to Have:

  • Bachelor’s degree in science or engineering or equivalent technical experience.

What Experience Would be Beneficial:

  • Client Services, Technical Support or similar client-centric expertise
  • Relevant certifications (e.g. SQL MCSE, MCSA Windows Server or CCNP)
  • Practical pharmacy software experience
  • Familiarity with common programming languages

Remarks:

What You’ll Be Doing:

  • Ensure client loyalty by providing the industry’s best client services experience
  • Develop a deep understanding of at least one software application
  • Satisfy client needs via phone, email or other channels
  • Create, review and update knowledge articles
  • Train or mentor teammates
  • Work with software development to enhance and fix product(s)
  • Limited travel may be required

Who We Are Looking For:

  • Relentless focus on the customer
  • Passion to solve highly complex issues and help people succeed
  • Technically curious self-learner
  • Collaborative, inclusive communicator and team player

Apply Now

Location: Spartanburg, SC

Job Description:

This is a virtual (telephone) customer facing position. The Client Services Technician is our Tier I support team.

Who Are We Looking For: As a Client Services Technician, you will realize client success and loyalty by addressing a variety of needs related to our software. As our clients’ first point of contact, you must be empathetic to clients’ needs and hyper-focused on resolution. You will be surrounded by a team of like-minded superheroes dedicated to serving our clients. You will be empowered to do what is right for the client to achieve positive businesses results and patient outcomes.

Our mission to bring value to our customers, employees and communities with a high touch and high-tech philosophy. Note: This position is a virtual customer facing via telephone.

Qualifications:

What Experience You’ll Need to Have:

  • Demonstrated success in client-facing roles
  • Refined client relationship and conflict management
  • Technical aptitude

What Education You’ll Need to Have:

  • Associate’s degree, relevant certifications (e.g. MCSA, CCNA) or equivalent experience

What Experience Would be Beneficial:

  • Pharmacy technician experience
  • Product exposure
  • Client Services, Technical Support or similar client-centric experience

Remarks:

What You’ll Be Doing:

  • Ensure client loyalty by providing the industry’s best client services experience
  • Develop a broad understanding of a variety of software applications
  • Act as front-line contact to relentlessly satisfy client needs via phone, email or other channels
  • Create, review and update knowledge articles
  • Train or mentor teammates
  • Recommend enhancements to products

Who We Are Looking For:

  • Kind person; empathetic to user and patient needs
  • Passionate customer service professional with patient phone demeanor
  • Incredible virtual relationship building skills
  • Zeal to solve issues and help people succeed
  • Collaborative, inclusive communicator and team player
  • Self-motivated individuals that have outgoing personalities

Apply Now

Location: Spartanburg, SC

Job Description:

As the Manager of Digital Marketing, you will lead efforts that create the foundation and discipline for a center of digital excellence. Areas you will be leading include optimizing spend, creating the right digital ecosystem and defining how and where channels play, optimizing the end-to-end campaign strategy and tactics for online customer acquisition and conversion of Smith Technologies brands and work with stakeholders to drive GTM results and penetration.

You will lead strategy development and delivery of digital marketing campaigns to various audiences across multiple digital channels and to various customer segments. Channels include web content, mobile, email, SEM, SEO, social media and paid advertising.

You will also:

  • Help identify trends and insights and optimize spend and performance based on insights.
  • Partner and collaborate with internal teams to optimize user experience.
  • Utilize your strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
  • Lead the team to measure and report performance of all digital marketing campaigns and assess against goals (ROI and KPIs).
  • Manage marketing automation.

As the leader of the Digital Marketing team, you will have an integral role as a driver of best digital strategies to activate various stages of the marketing funnel.

Must Possess:

  • Strong background in modern digital marketing tools, inner workings and technologies for optimizing spend and maximizing results.
  • Very strong written and communications skills. Must be able to communicate the value proposition of the Smith Technologies brands, create original content, edit existing content, etc.
  • Organized and attentive to details
  • Capable of understanding our products, services, values and feature set.
  • An aptitude for discovering, expressing and optimizing customer benefits
  • Experience with Google AdWords campaigns

What Education You’ll Need to Have: Bachelor’s degree in marketing. Coupled with a degree in marketing, our ideal candidate will have 7 years of relevant experience in digital marketing.

Apply Now

Location: Spartanburg, SC

Job Description:

Our employees are our biggest asset. And we want the right leadership in place to set them up for success. Use your expertise to lead a team of account executives, manage pipeline accounts, increase Integra’s market share, achieve revenue and volume growth goals, and excel at performance management.

Qualifications:

What Education You’ll Need to Have:

  • Bachelor’s degree in business, sales, or marketing or equivalent training in business or sales

What Skills You’ll Need to Have:

  • Eight to ten years of sales experience with demonstrated and documented success
  • Two to five years of sales management/leadership experience
  • Must be able to demonstrate and explain benefit of QS/1’s corporate-level products
  • Effective management skills with ability to manage a district sales operation
  • Strong written and persuasive skills
  • Demonstrates interpersonal skills; speaks clearly and persuasively in positive or negative situations
  • Staff leadership and mentoring

Remarks:

Who Are We Looking For:

  • Servant-leader
  • Team-builder
  • Outstanding presentation skills
  • Excellent negotiator
  • Excellent time management, communication and decision-making skills
  • Highly organized
  • High level of knowledge of the market and company’s products/services, pricing practices, and selling skills
  • Background in Healthcare sales. Preference in Pharmacy background

Apply Now

Location: Spartanburg, SC

Job Description:

What You’ll Be Doing: You will be designing, building, and testing web-based applications utilizing the Angular TypeScript platform.

What Experience Would Be Beneficial:

  • Experience interfacing different systems.
  • Experience working with full stack development.

Qualifications:

What Education You’ll Need to Have:

  • Bachelor’s degree in computer science, software engineering, or mathematics, preferred.
  • Typically requires a minimum of 4+ years of experience or an equivalent combination of education and work experience.

Remarks:

What Experience You’ll Need to Have:

  • Extensive experience in Angular 2/4/5/6 technologies.
  • Strong C#, JavaScript, HTML/CSS development experience.
  • Strong knowledge in the design and development of complex web applications.
  • Responsive and adaptive design experience.
  • Enterprise level multi-tenant applications utilizing web APIs/Restful services.

Apply Now

Location: Spartanburg, SC

Job Description:

QS/1 is seeking a dynamic individual to serve as a Marketing Manager. Our ideal candidate will be able to tackle the tasks below:

  • Develop, manage and execute integrated marketing plans.
  • Create marketing strategies that improve brand recognition, deliver consistent marketing messages, and help to attain business goals
  • Develop, manage and optimize marketing budget.
  • Provide direction for brand presence across all touchpoints—digital and traditional
  • Optimize resources by working collaboratively with functional areas across organization.
  • Partner with product management to define an overall product portfolio strategy that will drive the long-term growth of the business.
  • Capture and insure the voice of the customer informs when, where and how products, programs and services are marketed.
  • Collaborate with sales to develop lead generation, sales funnel progression, and the company’s revenue forecast.
  • Develop and establish KPIs for all marketing tactics to assess ROI and aid in prioritization of activities and budget

Must Possess:

  • Creative Problem-Solver
  • Servant-leader
  • Customer-centric
  • Collaborative
  • Data-driven decision maker
  • Communicate in a professional and personable manner in spoken and written forms
  • Highly organized and detail oriented individual who produces results at high standards

Ability To:

  • Create and implement original marketing ideas that align with the brand and differentiates it in the marketplace.
  • Strong written and persuasive skills; demonstrate expertise in developing presentations materials; present complicated information, including data effectively.
  • Demonstrate interpersonal skills; speak clearly and persuasively in positive or negative situations; comfortable speaking and presenting in small to large group settings.
  • Team leadership and mentoring.

Qualifications:

What Education You’ll Need to Have: candidate must possess either a Bachelors, or Master’s Degree in Marketing, preferred. Seven years marketing experience. Three to five years of leadership experience. Experience working with a technology or healthcare company preferred.

Apply Now

Location: Spartanburg, SC

Job Description:

What You’ll Be Doing:

  • Lead in the design, development, implementation, monitoring, and maintenance of new databases as well as revisions to existing databases.
  • Work with the application teams to help achieve a state-of-the-art environment that meets current and future business objectives.
  • Lead the development of standards and procedures to maximize performance, data integrity and recoverability.

Qualifications:

What Education You’ll Need to Have:

  • Bachelor’s degree in Computer Science, and Engineering discipline, and 5+ years of experience or an equivalent combination of education and work experience.

What Experience You’ll Need to Have:

  • Implementing an Enterprise level multi-tenant application.
  • Data warehousing.
  • Large scale projects involving data ETL processes.
  • Working with complex SSIS packages.
  • Understanding of project management principles.
  • Strong understanding of database concepts and principles.
  • Strong understanding of Microsoft SQL Server functions and features.
  • Ability to define database architecture that support business requirements.

Nice to Have:

  • SQL Server certification or MVP status.
  • Experience with various SQL versions.
  • Understanding of Scrum and Agile development.

Apply Now