Careers

Talent wanted!

In our 22 locations throughout the U.S., QS/1 offers plenty of opportunities for enthusiastic, motivated individuals to achieve both personal and career growth. In addition to attractive salary packages, we provide an exceptional benefits program. We provide generous health coverage, family and medical leave, a stock plan, educational reimbursement and a profit sharing/retirement plan. All that, plus an environment that challenges you to grow.


Location: Anacortes, WA or Spartanburg, SC

Job Description:

Who Are We Looking For: Smith Technologies seeks a Business Operations Analyst to create insights and improve our client experiences. In charge of conducting extensive, accurate analyses of Smith Technologies’ client engagement program, the Business Operations Analyst will work from Client Services cross-functionally with Sales, Finance, Operations, Product Management and others. Main duties include:

  • Identifying key client and business outcomes desired and necessary measures
  • Surfacing critical business questions and providing data-driven insights
  • Designing performance measure and process monitor dashboards
  • Prescribing data definitions, sources and collection standards

Qualifications:

What Education You’ll Need to Have: Bachelor’s degree in business administration, management, accounting, mathematics and/or statistics. Candidate should possess a minimum of 1 - 3 years previous work experience.

What Experience Would be Beneficial:

  • Excel Guru (Pivot Tables, etc.)
  • SQL
  • Reporting Services
  • Power Point

Remarks:

Must Possess:

  • Analytical mindset coupled with the ability to track data trends
  • Basic statistic knowledge
  • Excellent written and verbal communication skills with the English language
  • Proven interpersonal skills with the ability to collaborate across organizational boundaries

Apply Now

Location: Anacortes, WA or Spartanburg, SC

Job Description:

Smith Technologies is seeking a dynamic individual to serve as an Business Operations Manager to strategically plan for and offer insight to our client engagement programs. As a cross-functional collaboration expert, the Business Operations Manager will work across stakeholder groups to:

  • Forecasting workload, people and budget for growing department of 100+ staff
  • Measuring and predicting client satisfaction
  • Diagnosing, improving and designing process systems
  • Identifying key client and business outcomes desired and necessary measures
  • Surfacing critical business questions and providing data-driven insights

Qualifications:

What Education You’ll Need to Have: Bachelor’s degree in business administration, business intelligence, mathematics and/or statistics.

What Experience Would be Beneficial:

  • 3 – 5 years success in related roles
  • Data analytics and visualization tools (Excel, SQL, Power BI)
  • Relevant certifications (e.g. CBIP)

Remarks:

Must Possess:

  • Strong forecasting and modeling background using common statistical methods
  • Analytical mindset coupled with the ability to track data trends
  • Demonstrated critical thinking and solutions ideation
  • Excellent written and verbal communication skills with the English language
  • Proven interpersonal skills with the ability to collaborate across organizational boundaries

Ability To:

  • Improve performance, productivity, efficiency and profitability through the implementation of effective methods and strategies
  • Participate with the leadership team to formulate the strategic direction and tactics of the organization
  • Achieve goals, objectives, and strategies set for self and staff using metrics consistent with the company’s overall strategic and operational objectives
  • Resolve complex issues in a timely manner
  • Communicate complex issues in simplified, actionable manner

Apply Now

Location: Spartanburg, SC

Job Description:

As a client services engineer, you will support client’s business success by resolving technical needs related to our pharmacy software. If you value serving clients and possess passion for solving deep technical challenges, this may be a great fit for you. You must thrive in high-pressure environments where business critical issues require rapid resolution to achieve patient outcomes. You will be empowered to do what is right for the customer to attain success and create loyalty.

Our mission to bring value to our customers, employees and communities with a high touch and high tech philosophy.

Qualifications:

What Education You’ll Need to Have:

Bachelor’s degree in science or engineering or equivalent technical experience.

What Experience Would Be Beneficial:

  • Client Services, Technical Support or similar client-centric expertise
  • Relevant certifications (e.g. SQL MCSE, MCSA Windows Server or CCNP)
  • Practical pharmacy software experience
  • Familiarity with common programming languages

Remarks:

What You’ll Be Doing:

  • Ensure client loyalty by providing the industry’s best client services experience
  • Develop a deep understanding of at least one software application
  • Satisfy client needs via phone, email or other channels
  • Create, review and update knowledge articles
  • Train or mentor teammates
  • Work with software development to enhance and fix product(s)

Apply Now

Location: Spartanburg, SC

Job Description:

As a client services technician, you will realize client success and loyalty by addressing a variety of needs related to our software. As our clients’ first point of contact, you must be empathetic to clients’ needs and hyper-focused on resolution. You will be surrounded by a team of like-minded superheroes dedicated to serving our clients. You will be empowered to do what is right for the client to achieve positive businesses results and patient outcomes.

Our mission is to bring value to our clients, employees and communities with a high touch and high tech philosophy.

Qualifications:

What Education You’ll Need to Have:

Associate’s degree, relevant certifications (e.g. MCSA, CCNA) or equivalent experience

What Experience Would Be Beneficial:

  • Pharmacy technician experience
  • Product exposure
  • Client Services, Technical Support or similar client-centric experience

Remarks:

What You’ll Be Doing:

  • Ensure client loyalty by providing the industry’s best client services experience
  • Develop a broad understanding of a variety of software applications
  • Act as front-line contact to relentlessly satisfy client needs via phone, email or other channels
  • Create, review and update knowledge articles
  • Train or mentor teammates
  • Recommend enhancements to products

Apply Now

Location: Spartanburg, SC

Job Description:

QS/1 is seeking a dynamic individual to serve as a Computer Operator. Our ideal candidate will operates a wide range of company computers, printers and other support equipment, utilizing established programs and procedures. Responsible for updating batch servers to latest QS/1 software releases. Maintains an inventory of supplies for batch processing.

Qualifications:

What Education You’ll Need to Have: High School Diploma or equivalent.

Ability To:

  • Lift up to 65 pounds
  • Pass a Motor Vehicle Record background check

Remarks:

What Experience Would be Beneficial:

  • General knowledge of basic operation of computer equipment.
  • Very Detailed Oriented
  • Good organization, time management, communication and interpersonal skills.
  • Proficient PC skills.

Apply Now

Location: Spartanburg, SC

Job Description:

Performs product design implementation, defect verification, release testing, and support on various application software projects. Operates under the supervision of an Applications Development Project Lead or an Applications Development Supervisor.

Qualifications:

Requires a Bachelor’s degree in computer science, software engineering or mathematics. Typically requires a minimum of two years in product development and/or product support. Course work or experience in VB6, assembler, C, or C++ preferred.

Remarks:

General technical knowledge in software development methodologies, design and implementation. General analytical and design skills at single product/single environment level. General skills in research and analysis, project planning and implementation. General understanding of the entire development process, including specifications, documentation and quality assurance.

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Location: Spartanburg, SC

Job Description:

Our employees are our biggest asset. And we want the right leadership in place to set them up for success. Use your expertise to lead a team of account executives, manage pipeline accounts, increase Integra’s market share, achieve revenue and volume growth goals, and excel at performance management.

Qualifications:

What Education You’ll Need to Have:

  • Bachelor’s degree in business, sales, or marketing or equivalent training in business or sales

What Skills You’ll Need to Have:

  • Eight to ten years of sales experience with demonstrated and documented success
  • Two to five years of sales management/leadership experience
  • Must be able to demonstrate and explain benefit of QS/1’s corporate-level products
  • Effective management skills with ability to manage a district sales operation
  • Strong written and persuasive skills
  • Demonstrates interpersonal skills; speaks clearly and persuasively in positive or negative situations
  • Staff leadership and mentoring

Remarks:

Who Are We Looking For:

  • Servant-leader
  • Team-builder
  • Outstanding presentation skills
  • Excellent negotiator
  • Excellent time management, communication and decision-making skills
  • Highly organized
  • High level of knowledge of the market and company’s products/services, pricing practices, and selling skills
  • Background in Healthcare sales. Preference in Pharmacy background

Apply Now

Location: Spartanburg, SC

Job Description:

Who Are We Looking For: QS/1 is seeking a dynamic individual to serve as a Financial Analyst. Our ideal candidate will have the ability to perform the general tasks below:

  • Works directly with the Senior Financial Analyst and VP of Finance to provide analytics and assistance for profitability reporting, data analysis, financial forecasting, budgeting, and other financial and accounting related tasks.
  • Through performance of these duties, the successful candidate will aid in improving business profitability, transparency and accuracy in financial reporting.
  • This is an entry-to-mid level position.

Qualifications:

What Education You’ll Need to Have: Bachelor’s degree in business, accounting, finance, economics, or similar field. Typically requires a minimum of two years of prior financial analyst experience.

Remarks:

Must Possess:

  • Strong understanding of accounting principles and concepts.
  • Proficient in MS-Office with excellent command of Excel.
  • Bachelor’s degree in Business Administration, Accounting, Finance or similar field.
  • Strong prioritization and communication skills.
  • Detail oriented with problem solving approach.
  • Strong independent and critical thinking skills.

Ability To:

  • Be highly detailed oriented.
  • Work in a collaborative environment.
  • Ability to function at and advanced level inside Microsoft Excel.
  • Communicate effectively (written & orally) across all segments of the organization.

Apply Now

Location: Spartanburg, SC

Job Description:

QS/1 is seeking a dynamic individual to serve as an Field Operations Supervisor for our Governmental Center of Excellence. Our ideal candidate will supervise the Governmental Field Ops department which includes: Implementation Specialist and the Hardware/IT Implementations. Responsible for guaranteeing high levels of customer satisfaction for customer training and implementations by ensuring the staff is highly proficient in Governmental products, and communicates with customers in a consistent manner across all functions.

Qualifications:

  • Bachelor’s degree in business, computer science, public administration or related field desired
  • Prior management experience preferred
  • Prior B2B (business to business) and or Governmental products/services background.

Remarks:

  • Establish a customer centric focus that promotes and maintain a high quality, professional, service oriented company image among users at all times
  • Resolve clients’ questions or problems over the telephone or Internet in the areas of system configuration/set-up, product functionality and bugs/enhancements
  • Resolve sometime complex issues in a timely manner

Apply Now

Location: Spartanburg, SC

Job Description:

QS/1 is seeking a dynamic individual to serve as a Product Analyst I. Our ideal candidate will serve as a liaison between marketing and development during the initial phases of product creation or enhancement. Works from a strategic product plan and road map. Develops moderately complex functional specifications to assist in traditional development activities such as a user interface design, documentation, training, testing, and functional reviews.

Qualifications:

Bachelor’s degree in computer science, software engineering, business, or mathematics. Typically requires a minimum of three years’ experience in product development and/or product support. Relevant experience plus an AS degree may substitute for bachelor’s degree.

Remarks:

  • Prior work experience in a long-term care facility (preferably in a supervisory role)
  • Good knowledge of software development methodologies, design, and implementation with a specialized knowledge of assigned QS/1 applications
  • Good analytical and design skills at multiple product levels
  • Good skills in research and analysis, project planning, and implementation
  • Good understanding of entire development process including specifications, documentation and quality assurance
  • Good understanding of business issues and how they impact overall project plans
  • Excellent time management, organization, presentation, and problem resolutions skills
  • Excellent communication (oral and written), human relations and interpersonal skills

Apply Now

Location: Spartanburg, SC

Job Description:

Who Are We Looking For: QS/1 is seeking a dynamic individual to serve as a Developer II for our Governmental Batch Operations team. Our ideal candidate will Maintain, build, and test in-house applications utilizing the Series 1 platform. Operates under general supervision of a Batch Operations Manager. Typically requires a minimum of five years of technical experience in product development and/or product support.

Qualifications:

What Education You’ll Need to Have: Bachelor’s degree in business, software engineering, mathematics or computer science. Typically requires a minimum of five years of technical experience in product development or product support.

Remarks:

Must Possess:

  • Experienced in the design and development of assembler applications.
  • Experience with report writing tools such as Crystal Reports and SSRS.
  • Strong technical knowledge in software development methodologies, design and implementation.
  • Excellent analytical and design skills at multiple product levels.
  • Excellent skills in research and analysis, project planning and implementation.
  • Aware of business issues as they impact overall project plans.
  • Excellent communication and interpersonal skills.

Apply Now

Location: Spartanburg, SC

Job Description:

Performs product design implementation, bug verification, and release testing on a new product generation for QS/1 branded as SharpRx. Operates under the general supervision of a Manager.

Qualifications:

Bachelor’s degree in computer science, software engineering or mathematics preferred, AA degree with 10 or more years of experience accepted. Typically requires a minimum of seven years of experience in product development and/or product support.

Remarks:

Exceptional technical knowledge in software development methodologies, design and implementation. Exceptional analytical and design skills at multiple product levels. Exceptional skills in research and analysis, project planning and implementation. Exceptional understanding of entire development process, including specification, documentation and quality assurance.

Apply Now

Location: Spartanburg, SC

Job Description:

Who Are We Looking For: QS/1 is seeking a dynamic individual to serve as a Technical Telephone Client Services Representative for our Governmental products and services. Our ideal candidate will serve as the primary support liaison between the company and our governmental customers. Be involved in any additional follow-up and/or troubleshooting. Is directly responsible for appropriate referrals to other support and quality assurance areas.

Qualifications:

What Education You’ll Need to Have: A minimum of a two year degree in related field; bachelor’s degree preferred (in business, accounting, finance, economics, engineering, computer science, communications, and/or education). Typically requires 18 months to three years of experience of related experience to be fully successful in technical training, product support, and/or consulting. This is an entry-level position typically requiring less than 18 months of support experience.

Remarks:

What Experience Would be Beneficial:

  • Prior technical call center experience.
  • Prior working experience with a municipal government.

Ability To:

  • Resolve clients’ questions or problems over the telephone or Internet in the areas of system configuration/set-up, product functionality and bugs/enhancements.
  • Resolve sometime complex issues in a timely manner.

Apply Now