Community pharmacies across the U.S. are looking for new opportunities to expand revenue for their businesses. With reimbursement rates decreasing, increasing competition, and other industry pressures, it is difﬁcult to grow revenue by purely dispensing prescriptions.
In times like this, it is important to put your patients at the center of care – and one solution to consider may be offering clinical programs and services.
Take a look at how your pharmacy can improve the health of your community and expand revenue.
Improve Patient Care and Health Outcomes
Become your community’s destination for clinical care. With the pharmacist’s role evolving and provider status continually expanding, you have an opportunity to capitalize on this market shift, grow your business, and improve overall patient health outcomes.
Although getting started takes time and attention, community pharmacies – staffed with highly trained pharmacists – are in the perfect position to improve clinical outcomes, improve patients’ quality of life, and reduce healthcare costs.
This is all possible by creating an outstanding team, continuing to expand the focus on patient outcomes, leveraging front-end assets, and constantly innovating and differentiating your pharmacy within your community.
Capture More Revenue
Whether your patients pay through insurance or out of pocket, clinical services will help you capture more revenue. Offering clinical services can also help increase sales driven from the front end of your pharmacy.
For example, by offering diabetes education classes, you will likely have more patients visiting the front end of your pharmacy to buy blood glucose meters, testing strips, diabetic shoes, supplements, skin care products, and syringes.
When you offer new clinical services, you also have an opportunity to recommend supplementary over-the-counter (OTC) products.
For example, you could recommend relevant retail products like nicotine gum, lozenges, and patches to patients in your smoking cessation program.
Helping You Get Started
RedSail Advantage™: OmniSYS® – Clinical Solutions
The RedSail Advantage program was created exclusively for QS/1 customers and features special offerings that provide immediate value and are easy to implement. Our partnership with OmniSYS reﬂects one of our ﬁrst initiatives that will help our customers offer more services and generate more revenue, today. With OmniSYS, pharmacists can start and/or expand the clinical services they offer to patients.
Explore Clinical Service Opportunities
There are several different clinical programs and services you can provide to expand revenue, improve outcomes, and differentiate your business.
Clinical services your pharmacy can offer include: