eCare Plans and CPESN

Community pharmacy is about more than dispensing, and a purposeful, daily focus on patient outcomes is what differentiates CPESN pharmacies. QS/1 stands beside you with tools to improve outcomes for patients, from fewer hospitalizations to lower costs.

QS/1’s Patient Chart is full of outcomes features. Use it for tasks like documenting immunizations, monitoring lab values, and generating eCare Plans. Our systems also have built-in options to facilitate Medication Therapy Management (MTM).

Providing enhanced services that improve outcomes takes the whole team working together, and that includes your software partner.

At QS/1, we are dedicated to innovative programming backed by unrivaled customer support, so that you can focus on patients’ clinical outcomes and a reduction in their total cost of care.

Increasingly common in the industry, medication synchronization sets a common refill date for all of a patient’s medications. The benefits are many: customers get increased convenience and better medication adherence, while pharmacies build store loyalty and better plan the timing of patients’ store visits, which helps with inventory management, staffing, and delivery.

QS/1 offers fully integrated medication synchronization tools to help you determine a patient’s best cycle date. The CycleRx Worksheet guides you through calculating prescription short-fill amounts to reach a common date (customers, see Service Pack 19.1.25 enhancements). Then use our Health-Minder® program with InstantFill^® or the Tickler work queue.

Working with physicians, care managers, nurses, and social workers can be key to improving the outcomes of your mutual patients. From less formal relationships to collaborative practice agreements, sharing information is the key.

QS/1 has been a leader here, participating in a pilot project called Pharmacist eCare Plan. It allows pharmacists to create and send documents to other healthcare providers in a common technical language. QS/1 can submit eCare Plans to CPESN USA – we built this into our application at no charge (customers, see Service Pack 19.1.23 enhancements) – and we’re working to expand. We also offer interfaces to STRAND and PrescribeWellness, along with electronic health record (eHR) interfaces (filter by “eHR”) and other services for sharing information (see listings under medication history and patient care coordination).

Because immunizations enhance patient outcomes and grow reputation and revenue, many pharmacies now hold monthly clinics or partner with businesses to get their employees immunized. Recommending immunizations based on age or disease state is another way to emphasize this important preventative care to your customers.

QS/1 lets you create and bill for immunizations directly from your software and print or fax notifications to physicians so they can update records. We also recently completed an immunization reporting interface that creates records in the QS/1 system and submits them to your state registry.

Medication reconciliation helps avoid errors by comparing orders to what the patient is actually taking, whether active, chronic, as needed, or over-the-counter. This is especially important to avoid pitfalls during transitions of care. Pharmacists bring superior value here with their knowledge of therapeutically similar products and mechanisms of action.

QS/1's Patient Records, including the Patient Chart, provide clear references to help perform reconciliation. Numerous sortable data fields help optimize efficiency when doing cross references. For example, the last fill date can be especially valuable to assess the potential for patients to wrongly resume a medication stored at home if they’re not warned about it.

CPESN pharmacies offer a systematic assessment of a patient’s medications and supplements on demand, to identify medication-therapy problems, prioritize them, and create patient-specific plans to resolve them working with the extended healthcare team.

QS/1 offers a Patient Chart where you can document non-prescription medications, store lab values, and create SOAP notes for customer visits. We are a leader with eCare Plans, and along with the software’s manual MTM features, we offer integration with Mirixa^® and OutcomesMTM^® to notify you of opportunities from directly within the application.

One of the easiest ways to impact outcomes, a patient's personal medication record (PMR) is invaluable during care transitions and when multiple physicians are involved. The PMR provides current information to all prescribers to minimize duplication of therapy and drug interactions.

Easy to edit and format, reports from QS/1's Patient Chart help provide legible PMRs for the healthcare team. The plentiful, selectable data fields include medication name, directions, physician, and last fill date.

Does medication delivery make a difference in outcomes? Research says yes, especially for patients in a comprehensive medication management program. Not only does delivery give independent pharmacy a big competitive advantage, it can provide easier medication adherence, greater medication accuracy, enhanced efficiency, reduced medical waste, and money savings.

QS/1 offers a delivery service within its Point-of-Sale system. With QS/1 DeliveryRx^®, drivers use an iPad to scan drivers’ licenses, capture signatures, and collect payments. Back at the store, these transactions are reconciled into your pharmacy management system. So talk to us about how to extend your services to the last mile of care.

Adherence packaging is a smart way to help patients take the right medications, at the right time, every day. Options include blister packs, pouches, printable forms from IntegralRx, and programmable vial caps that beep at dose time. Adherence packaging couples nicely with medication synchronization, and your highest-risk patients can benefit the most.

QS/1 software interfaces with a bevy of adherence packaging companies (filter by “packaging”). As you consider investing in packaging automation, QS/1 can help you find a fit for your needs and budget.