Careers

Talent wanted!

In our 22 locations throughout the U.S., QS/1 offers plenty of opportunities for enthusiastic, motivated individuals to achieve both personal and career growth. In addition to attractive salary packages, we provide an exceptional benefits program. We provide generous health coverage, family and medical leave, a stock plan, educational reimbursement and a profit sharing/retirement plan. All that, plus an environment that challenges you to grow.


Location: Anacortes, WA or Spartanburg, SC

Job Description:

Who Are We Looking For: Smith Technologies seeks a Business Operations Analyst to create insights and improve our client experiences. In charge of conducting extensive, accurate analyses of Smith Technologies’ client engagement program, the Business Operations Analyst will work from Client Services cross-functionally with Sales, Finance, Operations, Product Management and others. Main duties include:

  • Identifying key client and business outcomes desired and necessary measures
  • Surfacing critical business questions and providing data-driven insights
  • Designing performance measure and process monitor dashboards
  • Prescribing data definitions, sources and collection standards

Qualifications:

What Education You’ll Need to Have: Bachelor’s degree in business administration, management, accounting, mathematics and/or statistics. Candidate should possess a minimum of 1 - 3 years previous work experience.

What Experience Would be Beneficial:

  • Excel Guru (Pivot Tables, etc.)
  • SQL
  • Reporting Services
  • Power Point

Remarks:

Must Possess:

  • Analytical mindset coupled with the ability to track data trends
  • Basic statistic knowledge
  • Excellent written and verbal communication skills with the English language
  • Proven interpersonal skills with the ability to collaborate across organizational boundaries

Apply Now

Location: Anacortes, WA or Spartanburg, SC

Job Description:

Smith Technologies is seeking a dynamic individual to serve as an Business Operations Manager to strategically plan for and offer insight to our client engagement programs. As a cross-functional collaboration expert, the Business Operations Manager will work across stakeholder groups to:

  • Forecasting workload, people and budget for growing department of 100+ staff
  • Measuring and predicting client satisfaction
  • Diagnosing, improving and designing process systems
  • Identifying key client and business outcomes desired and necessary measures
  • Surfacing critical business questions and providing data-driven insights

Qualifications:

What Education You’ll Need to Have: Bachelor’s degree in business administration, business intelligence, mathematics and/or statistics.

What Experience Would be Beneficial:

  • 3 – 5 years success in related roles
  • Data analytics and visualization tools (Excel, SQL, Power BI)
  • Relevant certifications (e.g. CBIP)

Remarks:

Must Possess:

  • Strong forecasting and modeling background using common statistical methods
  • Analytical mindset coupled with the ability to track data trends
  • Demonstrated critical thinking and solutions ideation
  • Excellent written and verbal communication skills with the English language
  • Proven interpersonal skills with the ability to collaborate across organizational boundaries

Ability To:

  • Improve performance, productivity, efficiency and profitability through the implementation of effective methods and strategies
  • Participate with the leadership team to formulate the strategic direction and tactics of the organization
  • Achieve goals, objectives, and strategies set for self and staff using metrics consistent with the company’s overall strategic and operational objectives
  • Resolve complex issues in a timely manner
  • Communicate complex issues in simplified, actionable manner

Apply Now

Location: Spartanburg, SC / Anacortes, WA

Job Description:

As a client services engineer, you will support client’s business success by resolving technical needs related to our pharmacy software. If you value serving clients and possess passion for solving deep technical challenges, this may be a great fit for you. You must thrive in high-pressure environments where business critical issues require rapid resolution to achieve patient outcomes. You will be empowered to do what is right for the customer to attain success and create loyalty.

Our mission to bring value to our customers, employees and communities with a high touch and high tech philosophy.

What You’ll Be Doing:

  • Ensure client loyalty by providing the industry’s best client services experience
  • Develop a deep understanding of at least one software application
  • Independently satisfy client needs via phone, email or other channels
  • Create, review and update knowledge articles
  • Train and assist teammates
  • Work with software development to enhance and fix product(s)
  • Limited travel may be required

Who Are We Looking For:

  • Relentless focus on the customer
  • Passion to solve highly complex issues and help people succeed
  • Technically curious self-learner
  • Collaborative, inclusive communicator and team player

What Experience You’ll Need to Have:

  • 3-5 years of success in client-facing, technical support roles
  • 3-5 years of demonstrated software subject matter expertise
  • Refined customer relationship and conflict management

Qualifications:

What Education You’ll Need to Have:

  • Bachelor’s degree in science or engineering (e.g. Chemistry, Computer Science or Electrical Engineering) or equivalent technical experience.

What Experience Would Be Beneficial:

  • Relevant certifications (e.g. SQL MCSE, MCSA Windows Server or CCNP)
  • Practical pharmacy software experience
  • Familiarity with common programming languages

Apply Now

Location: Spartanburg, SC

Job Description:

As a client services technician, you will realize client success and loyalty by addressing a variety of needs related to our software. As our clients’ first point of contact, you must be empathetic to clients’ needs and hyper-focused on resolution. You will be surrounded by a team of like-minded superheroes dedicated to serving our clients. You will be empowered to do what is right for the client to achieve positive businesses results and patient outcomes.

Our mission is to bring value to our clients, employees and communities with a high touch and high tech philosophy.

Qualifications:

What Education You’ll Need to Have:

Associate’s degree, relevant certifications (e.g. MCSA, CCNA) or equivalent experience

What Experience Would Be Beneficial:

  • Pharmacy technician experience
  • Product exposure
  • Client Services, Technical Support or similar client-centric experience

Remarks:

What You’ll Be Doing:

  • Ensure client loyalty by providing the industry’s best client services experience
  • Develop a broad understanding of a variety of software applications
  • Act as front-line contact to relentlessly satisfy client needs via phone, email or other channels
  • Create, review and update knowledge articles
  • Train or mentor teammates
  • Recommend enhancements to products

Apply Now

Location: Spartanburg, SC

Job Description:

QS/1 is seeking a dynamic individual to serve as a Computer Operator. Our ideal candidate will operates a wide range of company computers, printers and other support equipment, utilizing established programs and procedures. Responsible for updating batch servers to latest QS/1 software releases. Maintains an inventory of supplies for batch processing.

Qualifications:

What Education You’ll Need to Have: High School Diploma or equivalent.

Ability To:

  • Lift up to 65 pounds
  • Pass a Motor Vehicle Record background check

Remarks:

What Experience Would be Beneficial:

  • General knowledge of basic operation of computer equipment.
  • Very Detailed Oriented
  • Good organization, time management, communication and interpersonal skills.
  • Proficient PC skills.

Apply Now

Location: Spartanburg, SC

Job Description:

As a critical care account manager, you will optimize the client experience from onboarding to retention to growth. You will be maintaining post-sales contact with customers to facilitate a positive and productive long-term relationship. You will be empowered to do what is right for the customer to attain success and create loyalty.

Our mission to bring value to our customers, employees and communities with a high touch and high-tech philosophy.

What You’ll Be Doing:

  • Ensure client business success through productive, effortless use of our software and guiding corrective actions when necessary
  • Takes initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information
  • Promote client satisfaction and loyalty by understanding each business’s unique (and evolving) needs, delivering value and exceeding expectations outcomes in steady state requests
  • Identify clients with extraordinary needs, coordinate a team to enumerate needs and build action plans, and manage plans to successful
  • Improve and advocate for customer experience by collaborating cross-functionally with Product & Engineering teams to actualize requests

Who Are We Looking For:

  • Relentless focus on satisfying customer needs
  • Friendly, energetic, and resilient personality
  • Excellent verbal and written skills
  • Collaborative, inclusive communicator and team player

What Experience You’ll Need to Have:

  • 1-3 years of experience in the related area as an individual contributor
  • 1-3 years of project management
  • Influence management across organizational boundaries
  • Stellar customer relationship and conflict management

Apply Now

Location: Spartanburg, SC

Job Description:

Performs product design implementation, defect verification, release testing, and support on various application software projects. Operates under the supervision of an Applications Development Project Lead or an Applications Development Supervisor.

Qualifications:

Requires a Bachelor’s degree in computer science, software engineering or mathematics. Typically requires a minimum of two years in product development and/or product support. Course work or experience in VB6, assembler, C, or C++ preferred.

Remarks:

General technical knowledge in software development methodologies, design and implementation. General analytical and design skills at single product/single environment level. General skills in research and analysis, project planning and implementation. General understanding of the entire development process, including specifications, documentation and quality assurance.

Apply Now

Location: Spartanburg, SC

Job Description:

Our employees are our biggest asset. And we want the right leadership in place to set them up for success. Use your expertise to lead a team of account executives, manage pipeline accounts, increase Integra’s market share, achieve revenue and volume growth goals, and excel at performance management.

Qualifications:

What Education You’ll Need to Have:

  • Bachelor’s degree in business, sales, or marketing or equivalent training in business or sales

What Skills You’ll Need to Have:

  • Eight to ten years of sales experience with demonstrated and documented success
  • Two to five years of sales management/leadership experience
  • Must be able to demonstrate and explain benefit of QS/1’s corporate-level products
  • Effective management skills with ability to manage a district sales operation
  • Strong written and persuasive skills
  • Demonstrates interpersonal skills; speaks clearly and persuasively in positive or negative situations
  • Staff leadership and mentoring

Remarks:

Who Are We Looking For:

  • Servant-leader
  • Team-builder
  • Outstanding presentation skills
  • Excellent negotiator
  • Excellent time management, communication and decision-making skills
  • Highly organized
  • High level of knowledge of the market and company’s products/services, pricing practices, and selling skills
  • Background in Healthcare sales. Preference in Pharmacy background

Apply Now

Location: Spartanburg, SC

Job Description:

Who Are We Looking For: QS/1 is seeking a dynamic individual to serve as a Financial Analyst. Our ideal candidate will have the ability to perform the general tasks below:

  • Works directly with the Senior Financial Analyst and VP of Finance to provide analytics and assistance for profitability reporting, data analysis, financial forecasting, budgeting, and other financial and accounting related tasks.
  • Through performance of these duties, the successful candidate will aid in improving business profitability, transparency and accuracy in financial reporting.
  • This is an entry-to-mid level position.

Qualifications:

What Education You’ll Need to Have: Bachelor’s degree in business, accounting, finance, economics, or similar field. Typically requires a minimum of two years of prior financial analyst experience.

Remarks:

Must Possess:

  • Strong understanding of accounting principles and concepts.
  • Proficient in MS-Office with excellent command of Excel.
  • Bachelor’s degree in Business Administration, Accounting, Finance or similar field.
  • Strong prioritization and communication skills.
  • Detail oriented with problem solving approach.
  • Strong independent and critical thinking skills.

Ability To:

  • Be highly detailed oriented.
  • Work in a collaborative environment.
  • Ability to function at and advanced level inside Microsoft Excel.
  • Communicate effectively (written & orally) across all segments of the organization.

Apply Now

Location: Spartanburg, SC

Job Description:

What You’ll Be Doing: You will be designing, building, and testing web-based applications utilizing the Angular TypeScript platform.

What Experience Would Be Beneficial:

  • Experience interfacing different systems.
  • Experience working with full stack development.

Qualifications:

What Education You’ll Need to Have:

  • Bachelor’s degree in computer science, software engineering, or mathematics, preferred.
  • Typically requires a minimum of 4+ years of experience or an equivalent combination of education and work experience.

Remarks:

What Experience You’ll Need to Have:

  • Extensive experience in Angular 2/4/5/6 technologies.
  • Strong C#, JavaScript, HTML/CSS development experience.
  • Strong knowledge in the design and development of complex web applications.
  • Responsive and adaptive design experience.
  • Enterprise level multi-tenant applications utilizing web APIs/Restful services.

Apply Now

Location: Spartanburg, SC

Job Description:

This is a telephone based, troubleshooting role.

Our ideal candidate will be able to perform installations and repair on hardware products over the phone. Resolve customer problems and answers questions. Keeps record of system problems and issues. Operates under general supervision.

Qualifications:

What Education You’ll Need to Have: Certified in hardware and equipment installation and repairs through vocational school. Typically requires up to three years of field support experience. An associate’s degree is preferred.

Nice to Have:

  • At times works effectively in stressful situations
  • A customer centric focus that promotes and maintain a high quality, professional, service oriented company image among users at all times.

Ability To:

  • Have a flexible schedule to work before business hours, after hours, and some weekends.

Remarks:

Must Possess:

  • A+ Certification, Network Essentials or prior experience
  • Ability to configure and setup small business networks to include small business and retail level routers
  • Install servers, network printers, point of sale registers, and load drivers for peripheral devices
  • Repair Lexmark laser printers
  • Troubleshoot hardware and software issues using remote tools.
  • Convey complex IT configurations and terminology to both IT and Non-IT customers
  • Communicate in a professional and personable manner in spoken and written forms
  • Highly organized and detail oriented individual who produces results at high standards
  • Possesses the desire to continually learn and become proficient with new technology and processes
  • Professional, customer facing focus.
  • Must be able to multitask in a fast-paced environment while on the telephone with customers.
  • Must be able to work closely with your peers to resolve complicated issues

Apply Now

Location: Spartanburg, SC

Job Description:

Who Are We Looking For: QS/1 is seeking a dynamic individual to serve as a Manager of Development Processing for our Governmental product lines. Our ideal candidate will have the ability to perform the general tasks below:

  • Provides leadership and management to a team of technical and support staff on small to medium-sized governmental applications projects.
  • Keeps management informed of schedules, priorities and problems. May interface directly with customers.
  • Has management responsibilities such as hiring, performance appraisals and pay reviews.
  • Counsels, rewards, motivates and disciplines staff; may recommend termination of employment.
  • Reports to a governmental segment executive.
  • Typically requires nine years of technical experience in development/processing.

Major Duties Include:

  • Manages small to moderate sized projects
  • Ensures projects are completed on-time, on-schedule, and on-budget
  • Facilitates communication throughout the organization, including project status, justifications for variances, and technical information.
  • Ensures that deliverables meet quality standards, timeliness and are satisfactory for the clients.
  • Ensures that appropriate documentation is prepared.

Must Possess:

  • Strong understanding of company’s procedures.
  • Proficient in MS-Office suite.
  • Strong prioritization and communication skills.
  • Detail oriented with problem solving approach.
  • Strong independent and critical thinking skills.

Ability To:

  • Be highly detailed oriented.
  • Work in a collaborative environment.
  • Ability to function at an advanced level inside Microsoft Excel.
  • Communicate effectively (written & orally) across all segments of the organization.

Qualifications:

What Education You’ll Need to Have: Bachelor’s degree in business, software engineering or computer science. Typically requires nine or more years of technical experience in development/processing.

Apply Now

Location: Spartanburg, SC

Job Description:

QS/1 is seeking a dynamic individual to serve as a Marketing Manager. Our ideal candidate will be able to tackle the tasks below:

  • Develop, manage and execute integrated marketing plans.
  • Create marketing strategies that improve brand recognition, deliver consistent marketing messages, and help to attain business goals
  • Develop, manage and optimize marketing budget.
  • Provide direction for brand presence across all touchpoints—digital and traditional
  • Optimize resources by working collaboratively with functional areas across organization.
  • Partner with product management to define an overall product portfolio strategy that will drive the long-term growth of the business.
  • Capture and insure the voice of the customer informs when, where and how products, programs and services are marketed.
  • Collaborate with sales to develop lead generation, sales funnel progression, and the company’s revenue forecast.
  • Develop and establish KPIs for all marketing tactics to assess ROI and aid in prioritization of activities and budget

Must Possess:

  • Creative Problem-Solver
  • Servant-leader
  • Customer-centric
  • Collaborative
  • Data-driven decision maker
  • Communicate in a professional and personable manner in spoken and written forms
  • Highly organized and detail oriented individual who produces results at high standards

Ability To:

  • Create and implement original marketing ideas that align with the brand and differentiates it in the marketplace.
  • Strong written and persuasive skills; demonstrate expertise in developing presentations materials; present complicated information, including data effectively.
  • Demonstrate interpersonal skills; speak clearly and persuasively in positive or negative situations; comfortable speaking and presenting in small to large group settings.
  • Team leadership and mentoring.

Qualifications:

What Education You’ll Need to Have: candidate must possess either a Bachelors, or Master’s Degree in Marketing, preferred. Seven years marketing experience. Three to five years of leadership experience. Experience working with a technology or healthcare company preferred.

Apply Now

Location: Spartanburg, SC

Job Description:

QS/1 is seeking a dynamic individual to serve as a Product Analyst I. Our ideal candidate will serve as a liaison between marketing and development during the initial phases of product creation or enhancement. Works from a strategic product plan and road map. Develops moderately complex functional specifications to assist in traditional development activities such as a user interface design, documentation, training, testing, and functional reviews.

Qualifications:

Bachelor’s degree in computer science, software engineering, business, or mathematics. Typically requires a minimum of three years’ experience in product development and/or product support. Relevant experience plus an AS degree may substitute for bachelor’s degree.

Remarks:

  • Prior work experience in a long-term care facility (preferably in a supervisory role)
  • Good knowledge of software development methodologies, design, and implementation with a specialized knowledge of assigned QS/1 applications
  • Good analytical and design skills at multiple product levels
  • Good skills in research and analysis, project planning, and implementation
  • Good understanding of entire development process including specifications, documentation and quality assurance
  • Good understanding of business issues and how they impact overall project plans
  • Excellent time management, organization, presentation, and problem resolutions skills
  • Excellent communication (oral and written), human relations and interpersonal skills

Apply Now

Location: Spartanburg, SC

Job Description:

Who Are We Looking For: QS/1 is seeking a dynamic individual to serve as a Developer II for our Governmental Batch Operations team. Our ideal candidate will Maintain, build, and test in-house applications utilizing the Series 1 platform. Operates under general supervision of a Batch Operations Manager. Typically requires a minimum of five years of technical experience in product development and/or product support.

Qualifications:

What Education You’ll Need to Have: Bachelor’s degree in business, software engineering, mathematics or computer science. Typically requires a minimum of five years of technical experience in product development or product support.

Remarks:

Must Possess:

  • Experienced in the design and development of assembler applications.
  • Experience with report writing tools such as Crystal Reports and SSRS.
  • Strong technical knowledge in software development methodologies, design and implementation.
  • Excellent analytical and design skills at multiple product levels.
  • Excellent skills in research and analysis, project planning and implementation.
  • Aware of business issues as they impact overall project plans.
  • Excellent communication and interpersonal skills.

Apply Now

Location: Spartanburg, SC

Job Description:

Performs product design implementation, bug verification, and release testing on a new product generation for QS/1 branded as SharpRx. Operates under the general supervision of a Manager.

Qualifications:

Bachelor’s degree in computer science, software engineering or mathematics preferred, AA degree with 10 or more years of experience accepted. Typically requires a minimum of seven years of experience in product development and/or product support.

Remarks:

Exceptional technical knowledge in software development methodologies, design and implementation. Exceptional analytical and design skills at multiple product levels. Exceptional skills in research and analysis, project planning and implementation. Exceptional understanding of entire development process, including specification, documentation and quality assurance.

Apply Now

Location: Spartanburg, SC / Anacortes, WA, SC

Job Description:

As a client services engineer, you will support client’s business success by resolving technical needs related to our pharmacy software. If you value serving clients and possess passion for solving deep technical challenges, this may be a great fit for you. You must thrive in high-pressure environments where business critical issues require rapid resolution to achieve patient outcomes. You will be empowered to do what is right for the customer to attain success and create loyalty.

Our mission to bring value to our customers, employees and communities with a high touch and high tech philosophy.

What You’ll Be Doing:

  • Ensure client loyalty by providing the industry’s best client services experience
  • Demonstrate expertise across an entire software application family
  • Satisfy clients’ and teammates’ needs via phone, email or other channels
  • Create, review and curate leading practices and user documentation
  • Train, mentor, and lead teammates to provide dedicated services
  • Work with software development to enhance and fix product(s), especially for clients in critical need
  • Some travel may be required

Who Are We Looking For:

  • Resilient in high-tension, fast-paced situations
  • Relentless focus on customer needs and success
  • Thrives on solving the most complex issues technical challenges
  • Patient and collaborative communicator who values teamwork

What Experience You’ll Need to Have:

  • 8-10 years of superior performance in client-facing, technical support roles
  • 8-10 years of proven mastery supporting and improving software
  • Client relationship and conflict management in critical, high-pressure situations
  • Relevant certifications (e.g. SQL MCSE, MCSA Windows Server or CCNP)
  • Common programming languages

Qualifications:

What Education You’ll Need to Have:

  • Bachelor’s degree in science or engineering (e.g. Chemistry, Computer Science or Electrical Engineering) or equivalent technical experience.

What Experience Would Be Beneficial:

  • Practical pharmacy software experience

Apply Now

Location: Spartanburg, SC

Job Description:

What You’ll Be Doing:

  • Lead in the design, development, implementation, monitoring, and maintenance of new databases as well as revisions to existing databases.
  • Work with the application teams to help achieve a state-of-the-art environment that meets current and future business objectives.
  • Lead the development of standards and procedures to maximize performance, data integrity and recoverability.

Qualifications:

What Education You’ll Need to Have:

  • Bachelor’s degree in Computer Science, and Engineering discipline, and 5+ years of experience or an equivalent combination of education and work experience.

What Experience You’ll Need to Have:

  • Implementing an Enterprise level multi-tenant application.
  • Data warehousing.
  • Large scale projects involving data ETL processes.
  • Working with complex SSIS packages.
  • Understanding of project management principles.
  • Strong understanding of database concepts and principles.
  • Strong understanding of Microsoft SQL Server functions and features.
  • Ability to define database architecture that support business requirements.

Nice to Have:

  • SQL Server certification or MVP status.
  • Experience with various SQL versions.
  • Understanding of Scrum and Agile development.

Apply Now

Location: Spartanburg, SC

Job Description:

Ability To:

  • Must be able to prioritize and manage time effectively as well as function with minimal supervision.
  • Ability to work under tight deadlines and demonstrate initiative in problem solving.
  • Ability to engage oneself and others in continuous learning is necessary.

Qualifications:

What Education You’ll Need to Have: Bachelor degree and 3-5 years of experience working with a Microsoft Windows Active Directory environment. MCSE on Windows Server 2012 certification required.

Must Possess:

  • Design, installation, configuration and administration of the following: a Windows Active Directory based network, VMware virtualization environment, Linux/Unix based application servers.
  • Design, installation, configuration and administration of Microsoft based network servers such as FTP, DNS, VPN, and WSUS servers.
  • Design and management of the storage infrastructure comprising of direct attached, SAN, NAS, and IP SAN components.
  • Installation and administration of Microsoft SQL, database servers.
  • Experience with or familiarity with Tier 2 data center. Candidate must be knowledgeable of networking protocols, with a good understanding of TCP/IP and services such as FTP, HTTP, LDAP, SNMP, and SMTP.

Remarks:

What Experience Would be Beneficial: Additional knowledge and required skills:

  • Ability to troubleshoot and fix any problems
  • Working knowledge of Dell hardware including blade servers.
  • Working knowledge of Linux operating system.
  • Creating and administering group policy in a domain environment.

Apply Now