Kevin Welch - CTO, J M Smith Corporation
President, Smith Technologies™
Kevin is the CTO, J M Smith Corporation and President of Smith Technologies (QS/1®, Integra®, QS/1 Governmental Solutions, and PowerLine™). In February 2018, J M Smith announced that its leading innovative technology solutions would now be under Kevin’s leadership. This decision to align technology offerings further enhances our customer focus and streamlines the process of bringing technology to market.
Kevin became part of J M Smith Corporation with the acquisition of the company he founded in 1997, Integra. He holds degrees in Mathematics, Computer Science, Operations Research, and Engineering Management from Stanford University and has served in senior positions at Genentech, Symantec, and Microsoft. During his career, he has designed and developed many industry-leading software applications and systems.
Jim Higley - Vice President, Sales
Jim started at QS/1 in October 2015 shortly after the acquisition of Integra, first as Sales Manager of Strategic Accounts and then PrimeCare. He was a member of the initial Integra sales team and has an extensive background in sales and sales management within the medical and pharmacy industry from Baxter Healthcare, Pyxis, and Cardinal Health. Jim is now the Vice President of Smith Technologies. He earned a BS in Business Administration from the University of Arkansas, with a major in Marketing. He is an avid cyclist who also enjoys golf and fitness.
Ray Johnson - Executive Vice President, CFO, & GM for Spartanburg
Ray Johnson joined QS/1 in late 2017 as vice president of strategy and customer support. In 2018, he was named senior vice president, customer experience before taking on his current role as executive vice president and general manager. He has extensive experience in general management, strategy, and business development, in both customer-facing and customer-support roles, as well as transformational leadership in the automotive industry. He has led and participated in large- and small-scale Lean Enterprise Transformations, in particular those focused on improving customer service and Hoshin Strategy Deployment. Ray also spent several years running his own business-consulting firm that focused on start-up and other small company clients in a variety of industries, including drug research. A Certified Public Accountant (CPA), Ray earned a BBA degree from the University of Michigan’s Ross School of Business in Ann Arbor, MI, and an MBA from Harvard Business School in Boston, MA.
Mario Oliver - Vice President, Client Services
Mario obsessively ensures client success with our products through the industry-leading Client Services organization. With an undergraduate degree in biochemistry, a Master of Information Systems, and 20 years of information technology leadership, Mario brings a diverse perspective to helping clients achieve their business outcomes. He can usually be found outdoors, when not in the office.
Joe Strayer - Vice President of Human Resources
Joe joined J M Smith in 1996 as a hardware technician at QS/1 and in 1998 was part of the creation of QS/1’s Network Solutions Group. In 2004, J M Smith acquired Integral Technical Services of Greenville, SC, and formed Integral Solutions Group (ISG) as a separate business unit where he was Integration Manager. As the division grew, Joe held many key positions with ISG and became the Divisional President in 2016. In September 2018, he became VP of Human Resources. With diverse training in many technical disciplines and a people approach to leadership, Joe brings a unique perspective to Human Resources. When not at work, he enjoys spending time with his family and riding his motorcycle.
Tabb Stringer - Vice President, Product Management
Tabb joined Smith Technologies in August 2018, as part of the company’s transition to a product management structure. Prior to joining the Smith Tech team, Tabb was Commander of the U.S. Navy’s Electronic Attack Wing, which provides globally deployed services to all branches of the U.S. military and allied partners. He also has experience leading a large production organization training pilots and electronic warfare officers, as well as commanding an operational unit supporting combat operations. Tabb earned a BS in Chemistry from Millsaps College and an MS in Resource Strategy with a concentration in Supply Chain Management from the Eisenhower School in Washington, D.C. He is an outdoor enthusiast who enjoys family time, water sports, flying, biking, and horseback riding.
Sheila Warfield - Vice President, Marketing
In July 2018, Smith Technologies hired Sheila Warfield to head the Marketing department. Sheila’s inspiration comes from creative problem-solving and developing and leading teams. Her more than 25 years of marketing experience working for Fortune 500 companies has taught her to always put the customer first and to trust in her team and organization to deliver unexpected business results. She has a BA in Communications from the University of Tennessee at Chattanooga and an MA in Advertising from Michigan State University.
Ed Willett - Vice President, Operations
Ed joined QS/1 in 1982,as a software technician. He served in several managerial positions within the company before being promoted to corporate accounts executive in 1996. In 2004, Ed was promoted to Field Operations manager. In 2006, he was promoted to Field Operations director, overseeing Central Training and QS/1 Regional Offices. In April 2012, Ed was promoted to vice president of National Sales where he oversaw Healthcare and Governmental Sales, Strategic Accounts, and Upgrades. As vice president of Operations, Ed has responsibility for Hardware Maintenance, New Systems Setup, Building and Grounds, and the QS/1 Regional Offices.
Dennis Williams - Vice President, Development & General Manager, Integra
Dennis makes sure it all comes together. With 30+ years of experience in healthcare, he has served many roles in the long-term care industry. From Clinic Administrator to Benefits Manager & CFO of an LTC hospital, Dennis is a valuable resource for customers. He holds a BA in Biology and an MBA in Finance.
QS/1 is proud to be part of J M Smith Corporation. What began as a community pharmacy in 1925 has evolved into a company providing innovative pharmacy solutions. We believe in putting our customers at the heart of all we do.