24/7 Emergency Support
QS/1 now offers 24/7 emergency customer support for our community, long-term care and hardware customers. This support is available during non-business hours and provides access to experienced customer support agents. Emergency support is available Monday–Friday from 12-6 AM and 8 PM Saturday–6 AM Monday. When calling, you will receive a prompt to hear the list of qualified emergencies.
The new emergency support ensures you have access to business-critical help whenever needed. It further emphasizes QS/1’s commitment to putting your needs at the forefront of everything we do. Support is available during regular and emergency hours at 800.845.7558.