Addressing the medication needs of approximately 6,500 patients in more than 60 facilities across Georgia requires a blend of adept operations and commitment to customers. To do it successfully for 30 years in an ever-changing industry takes an open, flexible mindset.
News: Customer Spotlight
In May 2017, Santa Monica Pharmacy and Medical Supplies of Baltimore, MD, opened its doors, fulfilling a lifelong goal of owner Aloysius C. Ibe, Dr.PH, R.Ph. Ibe remembers his childhood fascination when visiting a chemist with his mother in Nigeria, watching him mix a cough or fever preparation for them.
Enrich and Improve Lives: Campus Health Services Pharmacies at the University of North Carolina – Chapel Hill
Good communication is essential to success; without it, opportunities to foster positive relationships diminish and growth is nearly impossible. Amy Sauls, R.Ph., director of Campus Health Services at the University of North Carolina – Chapel Hill, has seen many changes in her 20 years in the pharmacy industry. One of the most monumental changes is the way she and her staff communicate with the student body.
The role of the pharmacy in patient care is constantly changing. It’s all encompassing from offering trusted advice to filling prescriptions and providing transitional care assistance. It’s more important now than ever to expand pharmacy services to reach more members of the community.
Earlier this year, QS/1 partners, the Kentucky Department for Public Health (KDPH) and the Kentucky Pharmacists Association (KPhA), participated in a showcase to display the region’s overall capabilities to respond to a natural disaster or emergency and demonstrate services the state could provide, including fire, police, pharmacy and other disaster-response resources.
The ability to evolve and adapt to change are two common themes of any successful business. The pharmacy industry is no stranger to this ideology. Using this business model, pharmacies are becoming more specialized and pharmacists are playing an even greater role in their patients’ overall healthcare.
What makes QS/1 a great software company is more than the binary code pulsing across the circuit board of a processor – it’s our customers and their passion for taking care of patients. In this edition of Insight, we are paying tribute.
Some great ideas begin small. With time, imagination and repetition, most ideas can be improved and expanded. Through hard work and dedication, ideas can evolve with the times, if the right people are in place to make things happen. Add technology and a team approach to improve customer service and streamline an entire operation.