“Good, good, good . . . good vibrations.” Remember when you used to sing that ditty in the shower as you got ready for work? Now, you’re trying to come up with a plausible excuse to call in sick, which is tough if you’re the boss or the only pharmacist on duty that day.
From pharmacy’s inception, patients have arrived at the door seeking more than medicine – and although selling side items is nothing new, dwindling profits on prescriptions make it increasingly important for revenue.
The first time I heard the term “wearables,” I immediately pictured Tony Stark gearing up in his Iron Man suit and bringing his closest friend J.A.R.V.I.S. (Just a Rather Very Intelligent System) online, embedded within his headpiece.
Saul Factor has been at the helm of QS/1 for just over six months, and during that time his impact has become apparent both inside and outside QS/1. When he took over the Company in July, he had barely settled into his office before he hit the road, crisscrossing the country on a journey to meet and talk with you, our customers, to get your take on the Company.
In community pharmacies, taking care of patients is a central part of the normal work day. Talking to patients about their health, educating them about a new medical diagnosis or explaining how a new prescription might affect their chronic conditions are just a few examples of daily interactions between staff and patients.
It takes months of planning, testing and multiple departments to produce QS/1’s monthly system updates. In addition, our software enhancement teams develop and troubleshoot throughout the entire development process; a method that produces quality updates faster and provides a level of transparency in what we do and how we do it.
It’s rare to watch the news and not hear concern about the nationwide opioid epidemic. From politicians promising to eradicate the problem to grieving loved ones sharing their personal stories of addiction and loss, there is a constant spotlight on the issue.
In May 2017, Santa Monica Pharmacy and Medical Supplies of Baltimore, MD, opened its doors, fulfilling a lifelong goal of owner Aloysius C. Ibe, Dr.PH, R.Ph. Ibe remembers his childhood fascination when visiting a chemist with his mother in Nigeria, watching him mix a cough or fever preparation for them.
NCPA Past President Sal D’Angelo was credited with the expression, “Get into politics or get out of pharmacy.” That was nearly 50 years ago when the National Community Pharmacists Association (NCPA) held its first legislative conference − one of the first such events in the profession. Even though times have changed, the importance of that message for pharmacy owners has not.
Excellence is a strong word. So, if you use it, you better be able to back it up. Kevin Welch, president of Integra® LTC Solutions, and Saul Factor, president of QS/1, are more than comfortable using this adjective when it comes to the customer-driven strategic realignment of PrimeCare®.