Drive-thrus are common among chain pharmacies as well as many smaller independent drugstores. Pharmacies began introducing drive-thru services in the 1990s, adding convenience and faster service for their customers.
News: Community Pharmacy
Pharmacists spend their entire day focused on their customers’ health and wellness, sometimes leaving little time to attend to their own healthy habits. On a normal day, pharmacists can spend hours standing in one place, eating on the run and perhaps wearing shoes designed more for fashion than utility.
When most people start running for exercise with the idea of becoming a “runner,” they likely have a goal in mind. For example, they think, “I’d like to be able to run a mile.” When they become more ambitious and comfortable with the idea, they might strive to run a 5K. The bottom line is that having an objective in mind is important to achieve success
Competing against the big guys is always part of running a small business and is a particularly relevant issue for independent pharmacies that operate in the face of considerable pressures.
I want to tell you about a wall. One that stands between you and the value you create for your patients and the rest of the healthcare system. This wall may be preventing you from helping patients improve their health and preventing sustainable community-based pharmacy business models.
I hear it all. As the CEO of the National Community Pharmacists Association (NCPA), I have the awesome opportunity to speak in-person to over 5,000 pharmacy owners most years − the very people the organization exists to represent. During those conversations, owners usually have two issues on their minds: here and now issues (keeping the lights on per se) and where the profession is going in the future (seeing around the corner).
Pharmacy Benefit Manager (PBM) audits continue to plague pharmacies. There are more desk audits than ever before and plans are finding new ways to recoup payment on prescriptions.
In an effort to be proactive, QS/1’s market analysts and sales team keep their fingers on the pulse of what’s happening in the healthcare and pharmacy industries. The industries are in constant flux, so ideologies, practices and technology are as well.
Time and again, independent community pharmacists have proven themselves to be resilient and savvy businesspeople who can modify and reinvent their practices to adapt to economic challenges.
QS/1 is celebrating its 40th anniversary in the pharmacy industry and wanted to take a glimpse into two pharmacists' perspectives. Despite age and gender gaps, the bond of pharmacy binds Lynn Connelly and Ashley Parker. A generation separates Connelly and Parker. Connelly is what some might classify as “old school,” a registered pharmacist who graduated from pharmacy school nearly three decades ago. Parker is considered “new school,” a Pharm.D. with the proverbial ink still drying on her degree, after being awarded four years ago.