Insight Spring 2020

Spring 2020 | 4 Spring 2020 | 5 Quick Clicks & Tips Service Pack Details Fixes can happen between service packs. Review these in what we call addendum. Go to www.qs1support.com , > Software Service Pack Details & Downloads, and select your product. Service pack and addendum information display. Batch Deductibles Adjustments SystemOne ® can batch transfer amounts applied to deductibles after an 835 electronic payment posting. 1. Set up the insurance on the Patient Record. If the secondary carrier will pay the deductible, populate the Secondary Pay % field and check the boxes beside Accept Assignment and Pays Deductible . 2. Select AR > General AR Options , and check Auto Adjust Deductibles . 3. To process the transfer of deductible responsibility, go to AR > Batch AR Adjustments > Primary . 4.Complete the Select Options. Answer YES to AS-Prim Curr Bal Due. 5. Do not change the Sort Options. Select Finish . 6. When the Batch A/R Adjustments window displays, select Make Deductible Adjustments and click Continue . Rebooting SharpRx ® When the server is rebooted or logged back into after a power outage, it can take several minutes before SharpRx will function properly. This happens because the SQL server application has not started the databases in the background and the SharpRx client needs access to these databases. 1. After rebooting the server, wait 5-7 minutes before launching the SharpRx client. 2. If other secondary PCs already have SharpRx clients open, close them completely and launch again once the SharpRx client on the server works properly. Label Fix in Pharmacy If the copay prints correctly at the Host store, but not the Remote store: 1. Go to Store Control > Store Level Options . 2. Select Fastclaim . Ensure the Label Option Print Elect Delayed Label at Remote is checked. 3. Interfaces QS/1 recognizes the importance of uniting with other healthcare technology vendors. We offer more interfaces than any other pharmacy system provider to help ensure your success. To view a complete list of our strategic vendor partners, visit www.qs1.com/extras/interfaces . 832 Price Updates in NRx The 832 file is provided by your wholesaler and it only updates existing drugs. To upload files, you must be set up for EDI by your wholesaler. 1. Go to Inventory > Electronic Drug Reorder > Receive Wholesaler Reports . 2. Select your vendor from the dropdown and click OK . 3. On the FTP Transfer window, click OK . On the Print Log window, click No . 4.Once the file transfer is complete, EDI files will display. Double click the price update file you want to load. 5. Confirm your file selection by clicking OK and click OK again to upload. 6. Now, search for the Vendor Record. Select it from the scan. 7. Choose Price/Sales Catalog with Detail to have a detailed report print when the file is processed. Choose Price/Sales Catalog Summary Only to just print a summary report when the file is processed. Click Continue . 8. On the Wholesaler Reports window, check the tasks you want the 832 file to perform. 9. Then, select the price fields you want the 832 file to load prices to: ACQ, Misc1, Misc2, or Misc3. Once the price update file has loaded, a report prints to list which drugs have been updated. Price Updates Ensure your pharmacy’s AWP, MAC, and NADAC pricing are up to date by taking advantage of QS/1’s Automatic Price Updates service. The service offers daily or weekly updates to pricing and provides current information for maximum quantity, generic, strength, and other fields required by third parties. To enroll, email pharmacyservices@smithtech.com . To manually run updates: y y In NRx and PrimeCare, go to System Utilities > Data Updates > Electronic Data Updates > Set Up Live Transmission . y y In RxCare Plus ® , open the Windows client, type PUPSETUP at Application Name, and press Enter . Customer Referral Program Businesses grow when satisfied customers share their experiences with others. You have relied on QS/1 to help grow your business and support your customers. We want to thank you. When you recommend our systems to your peers, who then purchase QS/1 software, we’ll give you a discount on your software maintenance fees. For every pharmacy you refer that installs SharpRx or NRx, we’ll give you a 20% discount on your NRx or SharpRx software maintenance for a year. y y 1 referral = 20% discount y y 3 referrals = 60% discount y y 5 referrals = FREE NRx/SharpRx maintenance for a year To refer a colleague, complete the form at www. qs1support.com/supportsite/referralform/index.html . 835 B A B A 832 $ $ QS/1