INSIGHT - Summer 2020

Summer 2020 | 5 Accounts Receivable History List To see charges/payments for a date range for one or two patients, you can run the AR History List. The list is by the Date Aged. The date range is the dates the files were Aged, not the Date Filled or Posted. For PrimeCare GUI: 1. Go to AR > AR Reports > AR History List from File . 2. Type the Date Range. 3. If you need information for one patient, type the patient AR account code. For PrimeCare CHAR: 1. Go to (E) - Accounts Receivable > ( B) - A/R Reports > ( G) - A/R History List From File . 2. Type the Date Aged date range. 3. Press Enter . 4. Type the C-Account(s) (leave blank to pull everyone). 5. Press Enter to print the list. Note : This report will only show the dates of charges and payments. It will not total the report or print detail. 340B Claims To automatically submit a Submission Clarification Code on 340B claims, the 340B flag must be checked on all of the following. For NRx: y Go to Patient Record > Additional Info and check the 340B field in the Patient Preferences section. y Go to Prescriber Record > Additional Information and check the 340B field. y Go to Drug Record > Additional Information and check the 340B Drug field in the Miscellaneous section. y Go to Price Plan > Parameter Options and check 340B and Auto Send 20 Submission Clarification Code in the Miscellaneous Information section. For RxCare Plus: y Go to Patient Record (main screen) and place a Y in the 340B field. y Go to Prescriber Record > (A) Additional Prescriber Information and place a Y in the 340B field. y Go to Drug Record > (C) Clinical Information and place a Y in the 340B Drug field. y Go to (A) Store Information > Price Code > Page 6 and place a Y in the 340B and Auto Send 20 Submission Clarification Code fields. Contactless Payments Not only is contactless payment processing protected through encryption, but it reduces unnecessary contact. If your POS system is enabled for EMV, you can process contactless transactions. Just ensure Allow Contactless Credit/Debit Transactions is checked in Store Control > Store Level Options > Transaction . Once done, your signature pad will start prompting Insert, Swipe, or Tap Card. Interactive Voice Response (IVR) If you are planning to update your phone service or change phone companies, please contact IVR support at 800.845.7558 or IVRsupport@ redsailtechnologies.com prior to doing so. This important step will help your business and patients avoid unwanted delays. Label Support Creating a new label design can be a time-consuming process, especially if the design is one our team has not seen before. To ensure the design fits your needs and that you don’t run out of your existing labels before the new design is ready, please call support two weeks in advance via 800.845.7558 or email LabelSupport@redsailtechnologies .