QS/1 Careers

In our 22 locations throughout the U.S., QS/1 offers plenty of opportunities for enthusiastic, motivated individuals to achieve both personal and career growth. In addition to attractive salary packages, we provide an exceptional benefits program. We provide generous health coverage, family and medical leave, a stock plan, educational reimbursement, and a profit sharing/retirement plan in which the company invests an amount equivalent to 15% of your salary. All that, plus an environment that challenges you to grow.

Open Jobs

+ Account Representative

Location: Jackson, MS

Job Description: Maintains post-sales contact with clients in order to facilitate a positive and productive long term relationship.  Focus is on customer retention.  Communicates with customers with regard to account problems and discusses customer concerns and suggestions.  Focuses efforts on product feedback, enhancements, upgrades, and development. 

Qualifications: Bachelor’s degree preferred or related work experience (usually 18 months to 3 years).

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+ Associate Customer Support Agent - Full Time

Location: QS/1 Central - Spartanburg, SC

Job Description: Provides technical support to customers, answering questions on function and usage of product via the telephone and/or Internet. Serves as primary support liaison between company and customers.  Conveys customer feedback to supervisor.  Expected to develop a thorough knowledge of company’s products.

Qualifications: This is an entry-level job requiring less than 18 months of product support experience.

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+ Associate Customer Support Agent - Part Time

Location: Spartanburg, SC

Job Description: This is a part-time position, M-F 11-4 providing hardware technical support to customers, answering questions on function and usage of product via the telephone and/or Internet. Serves as primary support liaison between company and customers. Conveys customer feedback to supervisor.  Expected to develop a thorough knowledge of company’s products.

Qualifications: This is an entry-level job requiring less than 18 months of product support experience.

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+ Developer I

Location: QS/1 Central - Spartanburg, SC

Job Description: Performs product design implementation, defect verification, release testing, and support on various application software projects.

Qualifications: Requires a Bachelor’s degree in computer science, software engineering or mathematics.  Typically requires a minimum of two years in product development and/or product support.  Course work in VB, server, and SQL server required.

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+ Hardware Technician

Location: Richmond, VA

Job Description: Performs basic on-site installation and general maintenance tasks on hardware products.  Resolves customer problems and answers questions.  Keeps record of system problems and issues. 

Qualifications: Certified in hardware and equipment installation and repairs through vocational school. Typically requires up to three years of field support experience.

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+ Software Communications Engineer

Location: Spartanburg, SC

Job Description:
Qualified candidate will analyze, research, design, develop, debug, maintain and test software applications that support online transaction processing environment and other time-critical applications.  Other duties include:

  • Maintains and enhances the inbound and outbound applications for claims and POS switching.
  • Consults and works with external hardware, network and system engineers to evaluate the interfaces and protocols used between hardware and software, in the claim adjudication and card payment processing environment.
  • Assists and works with in-house IT staff to provide optimal performance and uptime of the claim adjudication and card payment networks and systems. 
  • Works independently or with others to resolve issues that arise with the claims adjudicating and card payment processing.
  • Works with product analysts, quality assurance and customer support groups as required to provide required features, stability and quick response to escalated customer impacting issues.

Qualifications:

  • B.S. in computer Science required.
  • Experience coding in C, C++, C#, and interfacing with Microsoft SQL server.
  • Knowledge and understanding of TCP/IP fundamentals and networking concepts and terminology.

 

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