QS/1 was founded by an innovator with considerable foresight and an obsession with nascent technology. Creating one of the earliest stand-alone pharmacy management systems in the industry, he knew what pharmacists needed before they did. He was Jim Smith, and his mission was to provide technology to run the business of pharmacy.
We believe in the entrepreneurial spirit and community mindedness of independent pharmacists. From pharmacy management systems and hardware to interfaces and services, we’re unwavering in our mission to be in lockstep with community pharmacists. Listening and partnering in ways that free our customers from the rigors of paperwork to provide optimal patient care inspires everything we do, each and every day.
QS/1 began in 1977, when Mr. Smith (a pharmacist and MIT grad) and a team of pharmacists and programmers designed the industry’s first computerized pharmacy management system. What began as a system to manage paperwork and print labels has grown into a collection of industry leading, complete pharmacy management solutions used by thousands of pharmacies across the country.
Mr. Smith’s dogged perseverance, pioneering spirit, and commitment to community have inspired a generation of employees to continue his legacy of innovation, creativity, and service. We take pride in helping our customers play a vital role in improving patient health. Our customers’ input and feedback drive our direction and focus. Led by dedicated employees who have a personal stake in the success of the company, we are forever mindful the decisions we make will ultimately affect the health of patients, the livelihoods of our devoted workforce, and the communities in which we live and serve.
Our History
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2020
Francisco Partners acquired Smith Technologies®, and Kraig McEwen named CEO. Smith Technologies renamed RedSail Technologies, LLC, establishing itself as an independent entity and brand.
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2018
Kevin Welch, CTO of the Smith Technologies and president of Integra, is named president of QS/1. Smith Technologies is created to unify QS/1 and Integra and leverage technology and expertise across divisions.
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2017
Saul Factor is named president of QS/1. QS/1 and Integra are realigned into centers of excellence with Integra assuming leadership of QS/1’s LTC products and services and QS/1 continuing its focus on community pharmacy.
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2012-2015
2015 - QS/1 releases the SharpRx pharmacy management system for community pharmacy. 2014 - QS/1 launches ShipRx pharmacy management system for prescription shipping and partners with Community Care of North Carolina (CCNC) to coordinate with healthcare providers. The effort was the first step towards eCare plans. 2012 - QS/1 releases Remote Checkout and RetrieveRx will-call system.
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2011
Tammy Devine is named president of QS/1.
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2008-2010
2010 - QS/1 releases the mobileRx mobile refill app. 2009 - QS/1 is inducted into the American Society of Consultant Pharmacists (ASCP) Hall of Fame. 2008 - QS/1 launches Multi-Site Management (MSM) for chain pharmacies.
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2000-2004
2004 - QS/1 moves into its new headquarters in downtown Spartanburg, SC. 2003 - QS/1 introduces an Interactive Voice Response (IVR) system. 2000 - QS/1 introduces the PrimeCare pharmacy management system for long-term care facilities.
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1991-1997
1997 - QS/1 acquires Compute-Rx, expanding its reach to hospital, multi-store, and long-term care pharmacies. 1994 – QS/1 releases its flagship NRx pharmacy management system. 1991 - QS/1 creates its own claims switch and a point-of-sale system.
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1990
Bill Cobb is named president of QS/1. QS/1 joins Smith Drug Company and Smith Data Processing to become the third division of the J M Smith Corporation.
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1985
Jim Smith, visionary leader behind the development of QS/1, dies suddenly at age 59. His son, James S. "Jimmy" Smith, is named president.
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1982
QS/1 introduces the SystemOne pharmacy management system for home medical equipment providers.
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1979
QS/1 gets its own trademark.
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1978
QS/1 sells its first retail pharmacy management system.
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1977
While working for Smith Data Processing, a division of the J M Smith Corporation, Jim Smith, Glenn Hammett, and Bill Cobb begin working on a new operating system to run on the IBM Series/1 computer. This is the first QS/1 operating system.
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1951
After James M. Smith, Sr. passes away, his sons, Jim Smith and Henry Dale Smith, take over the business. Jim Smith, an engineer and a pharmacist, has a passionate interest in automation. His visionary leadership lays the groundwork for what would become QS/1.
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1943
James M. Smith, Sr. establishes the Smith Drug Company in Spartanburg, SC, the first division of the J M Smith Corporation.
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1925
James M. Smith, Sr. opens Smith’s Drug Store, the first of 16 pharmacies throughout the Carolinas and Georgia, in Asheville, NC.