QS/1 Privacy Policy

Your privacy is important to QS/1 (“we,” “our”), a registered trademark of RedSail Technologies™, LLC. We are committed to keeping your information safe and have developed a Privacy Policy to ensure you understand how we collect, use, disclose, and store your personal information. The Privacy Policy applies to your interaction with this website only. Other affiliated websites or third-party companies have their own privacy policies. Please read the policy in its entirety to understand our privacy practices and our commitment to you. By using the QS/1 website, you consent to our Privacy Policy.

Personal Information We Collect

QS/1 collects data, through our interactions with you and through our products. You provide some of this data directly, and we get some of it by collecting data about your interactions, use, and experiences with our product solutions and services. The data we collect depends on the context of your interactions with QS/1. Some information is collected automatically through tracking, such as IP addresses, browser type, operating system, computer vs. mobile device, regional location, and which digital source led you to our website (another website, email, social media, etc.) We collect First Name, Last Name, Email, City, State, Phone Number, Pharmacy Name, Type of Pharmacy, sales timeframe, customer status, and any personal message information provided to help with interaction.

Cookies

Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We use cookies and similar technologies for storing and honoring your preferences and settings, enabling you to sign in, providing interest-based advertising, combating fraud, analyzing how our products perform, and fulfilling other legitimate purposes. Cookies also allow us to monitor who visits our website and for what purposes.

You can control the data collected by cookies and similar technologies. For example, use controls in your internet browser to limit how the websites you visit are able to use cookies and to withdraw your consent by clearing or blocking cookies.

How We Use Personal Information

We use the information collected to:

  • Improve the content on our website
  • Communicate with you and respond to inquiries, requests, and applications
  • Send important notices
  • Market and advertise our products and services
  • Tailor content, advertisements, and offers over time and across multiple devices
  • Conduct surveys and research

Sharing Personal Information

QS/1 does not sell personal information to third parties. All information collected is used for purposes within the RedSail Technologies’ brands only.

QS/1 has not reviewed all the sites that may be linked to its sites and does not endorse and is not responsible for the content of any off-site pages or any other sites linked to these sites. Your linking to such sites is at your own risk.

Health Information Portability and Accountability Act (HIPAA)

Our website does not directly collect patient data. QS/1, its systems, software, and networks are HIPAA compliant. For more information, click here.

Copyrights and Trademarks

All content and images used on this website are owned or licensed by QS/1 or its affiliates for use on this site only. Unauthorized use is prohibited. Names of QS/1 products and services are trademarks of QS/1 or its affiliates, unless otherwise noted.

Nothing contained herein shall be construed as conferring any license or right under any QS/1 patent, copyright, or trademark.

Diversity Statement

QS/1 has made a firm commitment to the promotion of diversity through all of its dimensions. We recognize that in order to produce high-quality, innovative software solutions for our customers, we need to ensure that our personnel represent diversity in thought, experience, and personal background. Such diversity within the workforce enhances the relevance and substance of our work and ensures we are adhering to our guiding pillars of success.

How We Protect Your Information

QS/1 wants your personal information to remain as secure as reasonably possible. We use appropriate physical, technical, and administrative industry safeguards to protect information from unauthorized access, use, loss, misuse, or unauthorized alteration. All of our web servers are protected by a high-security layer (Firewall) to prevent unauthorized access. All staff must abide by our Privacy Policy. Those who violate our Privacy Policy are subject to disciplinary action, up to and including termination. Access by authorized personnel is controlled by secure authentication (i.e., an ID, encrypted password). Though we take reasonable measures, it is impossible to 100% guarantee security in all circumstances. If you have questions about security on our website, email our privacy officer at privacyofficer@redsailtechnologies.com.

Children’s Online Privacy Protection Act Compliance

We are compliant with the requirements of the Children’s Online Privacy Protection Act (COPPA); we do not collect any information from anyone under 13 years of age.

California Privacy Rights

This section applies only to California consumers. It describes how we collect, use, and share California consumers’ personal information in our role as a business, and the rights applicable to such residents. If you are unable to access this Privacy Policy due to a disability or any physical or mental impairment, please contact us and we will arrange to supply you with the information you need in an alternative format.

For purposes of this section “personal information” has the meaning given in the California Consumer Privacy Act (CCPA). 

How We Collect, Use, and Share your Personal Information

We have collected the following statutory categories of personal information in the past twelve (12) months:

  • Identifiers, such as Name, Company Name, Email Address, Mailing Address, and Phone Number. We collect this information directly from you or from third-party sources. Commercial information, such as Business Type and Account ID is collected directly from you.
  • Internet or network information, such as browsing and search history, is collected directly from your device. Geolocation data, such as IP address, is also directly collected from your device.
  • We do not collect any financial information, such as payment information or financial account numbers through our website. Any financial transactions are based on the individual customer’s contract agreement.
  • Other personal information, in instances when you interact with us online, by phone or mail in the context of receiving help from Client Services or other support/sales channels; participation in customer surveys or contests; or in providing account service.

The business and commercial purposes for which we collect this information are described in the “How We Use Personal Information” section of this Privacy Policy. We address the disclosure of this information for business purposes in the “Sharing Personal Information” section of this Privacy Policy.

Your California Rights

You have certain rights regarding the personal information we collect or maintain about you. Please note these rights are not absolute, and there may be cases when we decline your request as permitted by law.

You have a right of access, which means you have the right to request that we disclose what personal information we have collected, used, and disclosed about you in the past 12 months.

You have the right of deletion, which means you have the right to request that we delete personal information collected or maintained by us, subject to certain exceptions.

You have the right to non-discrimination, meaning you will not receive any discriminatory treatment when you exercise one of your privacy rights.

QS/1 does not sell personal information to third parties (pursuant to California Civil Code §§ 1798.100–1798.199, also known as the California Consumer Privacy Act of 2018).

How to Exercise your California Rights

You can exercise your rights yourself or you can alternatively designate an authorized agent to exercise these rights on your behalf. Please note that to protect your personal information, we will verify your identity by a method appropriate to the type of request you make. We may also request that your authorized agent have written permission from you to make requests on your behalf, and we may also need to verify your authorized agent’s identity to protect your personal information.

How to Access and Control Your Personal Data

You have choices. Email marketing@redsailtechnologies.com or call Sales & Marketing at 866.548.9190 to update, correct, or remove personal data from our systems. We will respond to your request by email or written mail within one month of receipt.

Data Protection Officer Information

If you have questions or concerns about this Privacy Policy, our information-handling practices, or any other aspect of privacy and security of your personal information, please email privacyofficer@redsailtechnologies.com.

About QS/1

QS/1 is the leader in pharmacy management systems, providing software for community pharmacies in an ever-changing and dynamic healthcare marketplace. We are, and have always been, customer focused, and our software solutions help independent, chain, hospital outpatient pharmacies, and HME businesses remain relevant, profitable, and proficient through technology. QS/1 is the only vendor with an integrated suite of products and services, including POS, IVR, document management, mobile and delivery apps, prescription synchronization, and HME billing and compliance. We also offer the industry’s only 24/7 Emergency Customer Support.

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