Convenience and peace of mind.
You have a full technology partner.QS/1 Hardware Maintenance helps protect your hardware investment against the unexpected. Feel confident knowing you can minimize downtime and recover quickly at a fixed, predictable cost.
- Use equipment that’s guaranteed when we install and test with our applications
- Enjoy the reassurance of support on servers, printers, and everything in between
- Have a complete disaster recovery plan with Hardware Maintenance, Remote Backup Service, and a local back-up
- Nearly 1,000 available techs, through our partnership with Ricoh USA, Inc.®
- 95% of all printer requests resolved same day
- All other equipment replaced next day over 90% of the time
Phone Support & Troubleshooting
- Call us for initial troubleshooting
- If possible, we’ll quickly diagnose and resolve by phone
- Get a tech visit when phone support doesn’t resolve the issue
- Receive repair or replacement to ensure quickest resolution
Call 800.845.7558, press option 2, and then press option 2 again